1. GENERAL

Welcome to Teestales.com. By accessing or using our Site, you agree to be bound by the notices, terms, and conditions set forth in this Agreement (the "Terms"). We may change the Terms from time to time without prior notice, so please review them regularly. If you do not agree with any part of the Terms, please discontinue access or use of the Site. Please read this Agreement carefully before proceeding.

To use our Site and make purchases, you must be at least 16 years old. By accessing or using the Site, you confirm that you are at least 16 years old or using the Site under the supervision of a parent or guardian.

Please also review our Privacy Policy regarding personal information provided by you. If you have any questions about the Terms or the Data Protection Policies, you may contact us at service.Teestales@gmail.com.

  1. USE OF OUR WEBSITE

When you use this website, you agree to provide accurate and truthful information. You must be at least 18 years old or under the supervision of a parent or guardian to make a purchase. We grant you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site for personal shopping purposes only. Commercial use is not permitted unless explicitly authorized by Teestales.com.

You may not reproduce, distribute, sell, lease, modify, or exploit the Site or any portion of it without our written permission. Teestales.com reserves the right to refuse service, terminate accounts, or cancel orders if we believe your conduct violates applicable laws or harms our interests.

You are responsible for maintaining the security of your account and password. Notify Teestales.com immediately if you suspect unauthorized use of your account.

Please ensure the accuracy of the data provided for customs purposes. We are not liable for incorrect information that may result in shipment or customs clearance issues.

  1. DATA & INFORMATION POLICY

When using this website and placing orders, you agree to provide accurate contact details. We may use this information to contact you regarding your order if necessary. For more information, please review our Privacy Policy.

  1. ERRORS

If you notice an error in your personal data during registration, you can modify it in the "My Account" section. If you find an error in your order after payment, contact our customer service immediately to correct it.

While we strive to provide accurate product information, errors may occur. If an item is listed at an incorrect price or with incorrect information due to an error, we reserve the right to refuse or cancel the order.

  1. TRADE RULES

5.1 Price and Payment

Prices are inclusive of VAT (where applicable) and correct at the time of order entry. The total cost includes the product price and delivery charge. Prices may change, but changes will not affect orders for which we have sent an Order Confirmation.

Payment methods include Visa, Mastercard, American Express, Union Pay, Paypal, and online banking. We may request a pre-authorization on your credit card to ensure sufficient funds.

EU customers' payments are operated by our UK subsidiary, ZENITH BUSINESS CO., LIMITED.

5.2 Colors

We strive to display product colors accurately, but monitor settings may affect color perception.

5.3 Packing

We comply with standard packing standards for transportation. Additional packing requests may incur charges.

5.4 Shipping & Delivery

We aim to deliver orders within seven working days. Delivery times may vary during busy periods. Saturday and Sunday are not working days.

Title and risk of loss pass to the buyer upon delivery to the carrier.

5.5 Return of the product

Return policies vary by country. Contact customer service for detailed information. Customers are responsible for return shipping costs.

Eligible items can be exchanged. Defective products will be fully refunded.

Certain items, such as bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (excluding scarves, bags, and mermaid blankets), cannot be returned or exchanged.

5.6 Reviews and Comments

Submissions provided to the Site become our property. Users must not post content that violates copyrights or infringes on third-party rights.

  1. INTELLECTUAL PROPERTY AND OWNERSHIP

All materials on this website belong to us or are used under license. Users may not use any materials without express authorization.

  1. THIRD-PARTY LINKS AND RESOURCES

We are not responsible for the content of third-party websites or resources.

  1. LIABILITY AND WAIVING LIABILITY, STATUTORY CONSUMER RIGHTS

Our liability is limited to the price of the purchased product, except in cases of negligence, fraud, or legal restrictions.

  1. APPLICABLE LEGISLATION AND JURISDICTION

These Terms are governed by UK law, and any disputes will be subject to UK jurisdiction.

  1. SHIPPING FEE

Shipping fees depend on the order value and shipping location. Please see the Shipping Fee section for detailed information.